Terms of Service
Last Updated: [05 Dec 2021]
Welcome to SurgeryRecovery.com.au. These Terms of Service govern your use of our website and the purchase of products available on our platform. By accessing or using our site, you agree to be bound by these terms.
1. General Terms
- SurgeryRecovery.com.au is an online shopping platform for surgery recovery products, operating in Sydney, Australia.
- You must be at least 18 years old to use this website or have parental/guardian consent.
- We reserve the right to update these terms at any time, and it is your responsibility to review them periodically.
2. Account & User Responsibilities
- You may be required to create an account to make purchases.
- You are responsible for maintaining the confidentiality of your account details.
- You agree to provide accurate and up-to-date information when creating an account or placing an order.
3. Orders & Payments
- All orders are subject to availability and confirmation of payment.
- Prices are listed in Australian Dollars (AUD) and include applicable taxes unless stated otherwise.
- We accept payments via secure third-party payment processors.
- SurgeryRecovery.com.au reserves the right to cancel or refuse any order at our discretion.
4. Shipping & Delivery
- We offer shipping within Australia only.
- Estimated delivery times are provided at checkout but are not guaranteed.
- We are not responsible for delays caused by external factors (e.g., courier issues, weather conditions).
5. Returns & Refunds
- We offer a 14-day hassle-free return and exchange policy (subject to our Refund and Returns Policy).
- Items must be unused, in original packaging, and in resaleable condition.
- Refunds will be issued to the original payment method after inspection.
6. Product Disclaimer
- Our products are designed to support post-surgical recovery, but they do not replace professional medical advice.
- Always consult with your healthcare provider before using any product.
7. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- We do not guarantee that the website will be available uninterrupted or error-free.
8. Intellectual Property
- All content on SurgeryRecovery.com.au, including text, images, and logos, is owned or licensed by us and is protected by copyright laws.
- You may not copy, distribute, or modify any content without prior written consent.
9. Third-Party Links
- Our website may contain links to third-party websites for informational purposes.
- We are not responsible for the content, privacy policies, or practices of third-party sites.
10. Governing Law
- These Terms of Service are governed by the laws of New South Wales, Australia.
- Any disputes arising under these terms shall be resolved in Sydney, Australia courts.
11. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
SurgeryRecovery.com.au
Email: [email protected]
Phone: 1300 387 920