Privacy Policy
Last Updated: [29 Jan 2025]

At SurgeryRecovery.com.au, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing address, shipping address.

  • Medical Information: If voluntarily provided, such as details about your surgery recovery needs.

  • Payment Information: If you make a purchase, we collect payment details through a secure third-party payment processor.

  • Technical Information: IP address, browser type, operating system, and browsing behavior on our website.

  • Cookies and Tracking Technologies: To enhance your user experience and analyze website performance.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our products and services.

  • To process transactions and fulfill orders.

  • To communicate with you regarding your inquiries, purchases, and customer service.

  • To personalize your experience on our website.

  • To send promotional emails or newsletters (you may opt-out at any time).

  • To comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, order fulfillment, and website analytics.

  • Legal Authorities: When required by law or to protect our rights and safety.

  • Business Transfers: In the event of a merger, sale, or business transfer.

4. Data Security

We take reasonable measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SurgeryRecovery.com.au
Email: [email protected]
Phone: 1300 387 920